FAQ
Why do I have to pay for parking at the Nanaimo campus?

Government no longer provides funding to build or expand parking lots at post-secondary institutions. Vancouver Island University has undergone rapid growth, creating overcrowded parking lots. Each day about 2,800 cars–mostly single occupant vehicles-arrive on campus. Each car spews out toxic emissions that pollute the environment and affect the air we breathe. Pay parking is one way to encourage people to share rides or seek alternative methods of transportation, and to discourage people from driving alone to Vancouver Island University’s Nanaimo campus. We have been working closely with Nanaimo Transit to improve bus service to the Nanaimo campus. Net revenues from parking fees will be used for transportation and safety initiatives such as better facilities for cyclists, better lighting, more emergency phones, and other initiatives to improve personal safety and security, and to make Vancouver Island University a greener campus.

B.C. universities charge for parking; parking fees range from $200 to $2466 for an annual permit.


Do students/employees at Vancouver Island University’s Cowichan, Parksville/Qualicum and Powell River campuses have to pay for parking?

No, these campuses do not have pay parking at this time.


Where can I park?

Employees can park in designated Employees-Only, General Access or Econo lots. Visitors can park in Short-Term, General Access or Econo lots. Any vehicle parked in an Employee-Only lot not displaying a valid employee permit will be subject to immediate tow away at owner’s expense. Motorcycles can park in designated motorcycle parking spots on campus – [ see map ]. Bicycle racks are available across campus – [ see map ].


Can I leave my car on Campus overnight?

No, there is no overnight parking or vehicle storage permitted on the VIU campus. Any vehicles found not to have been moved overnight or longer than a 24 hour period will be ticketed or towed.


I forgot my permit. What should I do?

Immediately contact the Parking/Security office at 250-740-6512 with your vehicle make, colour, license# and location parked.


How much are parking permits?

Employees pay $600 for an annual permit, $400 for an annual Econo permit; $300 for a 4 month permit or $90 for a monthly permit. Students pay $400 for an annual Econo permit, $300 for an annual permit, $150 for a 4 month permit or $45 for a monthly permit. You can also buy permits of shorter duration. [ see permits ]


I drive a car most of the year, but want to use my motorcycle during the Spring and Summer months. Do I need to buy two permits?

You will only need one permit. Buy a permit for your car and register the license plate of your motorcycle with the Parking/Security office.


I am a person with a disability. Can I park in any designated parking stall for people with disabilities? How much does it cost?

Yes. Persons with a documented disability who display a valid special permit–available from Nanaimo Independent Living Centre–can park in any designated parking stall, including those in Employees-Only lots as long as the particular parking stall does not require a secondary pass or is designated for a service vehicle. Persons with a disability pay for parking on a voluntary basis.


I’m an employee and have ordered a permit for the Employees-Only lots. How much will be deducted each paycheque?

Equal payments will be deducted off each pay cheque until the full amount of the permit has been paid. Payroll deduction for parking permits is available to employees with an appointment of six months or longer.


I am an employee and wonder where to park if the Employees-Only lot is full?

You can park in a General Access lots.


What happens if my permit is lost or stolen?

Report it immediately to the Parking/Security Office. Permits can be reissued for a $20 administration fee.


How do I appeal my parking violation ticket?

You may appeal your parking ticket. Fill in a Dispute Form available at the Parking/Security Office (Bldg #315), by email at: guestservices_van@westpark.com, or by phone at 1.800.469.4169


I bought a parking permit, but will no longer be attending Vancouver Island University. How do I get a refund?

Parking Refund Regulations:

  1. All refunds will be handled through the Parking/Security Office
  2. Parking Permit Refund forms are available at the Parking/Security Office
  3. Parking Permits MUST be returned in with a refund application
  4. Refunds will be given based on the current VIU policy
  5. A refund cheque will be sent to the address used on the refund application form, usually within two to four weeks
  6. These refund policies apply to both student and employee permits

Towing Policy

We chose to issue violations to vehicles in violation rather than towing if at all possible. In some instances however, it is necessary to tow vehicles immediately such as when a vehicle is; parked in a fire lane, parked in a disabled stall without a permit, or parked in an employee lot with no permit or a student permit.

Additionally, if a vehicle is found to have 3 or more outstanding Vancouver Island University parking violations, the vehicle will be towed. Mid-Island Towing and Transport Ltd. is responsible for all towing activity on Campus and can be reached at 250-758-1728.